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The Human Firewall: Why Your Team is Your Best Defence Against Cyber Attacks (part 2)?

By Andrew Johnston | 12 November 2025

Summary

  • Adapt flexible policies that account for varying levels of understanding across teams.
  • Implement regular testing through simulations to identify weaknesses and refine recovery plans.
  • Train and empower employees across departments to strengthen overall resilience.
  • Drive continuous improvement by evolving strategies to address changing threats.
  • Build a coordinated defence that fosters collective responsibility for prevention and recovery.

Embracing Holistic Methodology: Where Flexibility Meets Resilience

teamwork



As an organisation, there is a clear need to adopt a flexible methodology that takes a holistic approach to security, with particular emphasis on business recovery.


This isn't just about having a disaster recovery plan gathering dust on a shelf; it’s about building dynamic, adaptable processes that evolve with emerging threats. Policy must be flexible and allow for multiple levels of understanding; what is intuitive to one person may be a substantial learning curve for another (think about moving from an automatic vehicle to a manual stick shift transmission with a clutch).


Key components of this approach include:


  • Regular testing and analysis, don't wait for an attack to test your recovery plans. Run simulations, analyse weak points, and iterate constantly.
  • Cross-functional involvement, incorporating teams from across the organisation in planning and testing, brings invaluable input from diverse perspectives, including finance, operations, HR, customer service, and more.
  • Flexible response protocols, rigid playbooks fail in dynamic situations. Build adaptable frameworks that can respond to various vector attacks
  • Focus on business continuity, it's not just about preventing attacks; it's about ensuring that when disruptions occur, critical operations continue.
  • Understand your audience, tailor policies and training to the technical proficiency of your audience - whether they're tech-savvy or less familiar with technology, clarity and relevance are key


Taking a holistic approach to enabling staff training dramatically improves overall business resilience, reducing the risk of costly downtime that can destroy reputation and revenue. When every department understands its role in prevention and recovery, your organisation transforms from a collection of potential vulnerabilities to a coordinated defence network.

 

The Path Forward: Making Security Personal and Practical


The disappointing lack of effective cybersecurity awareness training isn't just a missed opportunity; it's a ticking time bomb. But the solution isn't more mandatory videos or threatening emails about compliance. It's about fundamental culture change that recognises people as your greatest security asset, not your weakest link.


 Start here:


  1. Make it personal, help employees understand how security practices protect not just the organisation, but their own personal lives.
  2. Keep it simple, focus on clear, actionable behaviours, instead of overwhelming technical jargon.
  3. Celebrate wins, publicly recognise employees who identify and report threats to improve security practices.
  4. Practice regularly, run realistic drills and simulations that engage, educate and feel relevant to daily work.
  5. Lead by example, when leadership takes security seriously, it sends a powerful message that influences the entire organisation.


The Bottom Line


The organisations that survived the attacks mentioned above weren't necessarily those with the biggest security budgets; they were the ones who engaged, created awareness, and empowered teams. The next breach attempt might involve a sophisticated zero-day exploit, but it's far more likely to arrive as a friendly, convincing phone call to your help desk or an urgent email to the accounts payable team.


The question isn't whether you'll face an attack; you will. The real question is, will your people recognise it, respond to it, and recover from it? That journey starts with treating people as part of the solution in your security mission, not obstacles to overcome.


The most effective firewall isn't built from code, it's built from people who care enough to stay vigilant.


Remember, cybersecurity isn't about perfection; it's about progress. Every employee who thinks twice before clicking a suspicious link, every team member who questions an unusual request, every person who takes that extra second to enable MFA, they are all reinforcing a human firewall that no attacker expects to encounter.


 Start the conversation today. Your organisation's survival may depend on it.






About Liverton Security


Digital technology has greatly expanded opportunities for businesses, but has also introduced complex security threats that organisations cannot ignore. Protecting people, critical data, and entire organisations requires proactive and continuous security strategies.


As an influential and respected leader in global cybersecurity, Liverton Security specialises in helping businesses and government organisations neutralise evolving cyber threats in the digital age.





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